CROWNE PLAZA MANILA GALLERIA BY IHG, Pasig City – A Smart Stay in the City
About the Hotel
Rooms & Suites
Crowne Plaza Manila Galleria offers newly renovated rooms with floor-to-ceiling windows, city or pool views, and modern amenities like 42-inch LED TVs, minibars, and free high-speed Wi-Fi. Select suites include hot tubs, walk-in closets, and separate bathtub-shower combinations. Club-level rooms provide access to the Club Lounge with panoramic city views.
Dining & Cuisine
Seven Corners serves an international buffet with seven interactive stations, including Japanese, Indian, and Western cuisines. Xin Tian Di, a World Luxury Restaurant Awards winner, specializes in Cantonese dishes like roast duck and dim sum. The Courtyard offers wine-paired dinners, while Agenda Café provides grab-and-go pastries and Starbucks coffee.
Leisure & Fitness
The 24/7 fitness center has cardio machines, free weights, and group classes. The outdoor pool on the 5th floor operates from 6 AM to 8 PM. Robinsons Galleria, connected to the hotel, includes an ice-skating rink, bowling alley, and Ark Avilon Zoo, an indoor interactive animal park.
Location & Access
The hotel is in Ortigas Center, Pasig City, steps from the EDSA Shrine and a 5-minute drive from SM Megamall. The MRT Ortigas Station is nearby, providing access to Metro Manila. Capitol Commons and Eastwood City’s dining and entertainment hubs are within 1.5 km.
Services & Events
The 1,272 sqm pillarless Grand Ballroom hosts events for up to 1,500 guests. Business services include a 24-hour concierge, secretarial support, and multilingual staff. Accessible rooms feature grab bars, wide doorways, and TTY devices. Complimentary parking is available for in-house guests.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- No smoking on site
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Baggage storage
- Locker room
- Elevator
- Currency exchange
- ATM/Cash machine
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness center
- Bowling
- Golf course
- Yoga class
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Car rental
- Laundry
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Packed lunches
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
- Children's buffet
- Children's pool
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Outdoor swimming pool
- Sun loungers
- Entertainment
- Leisure/ TV room
- Spa & wellness center
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Mini-bar
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Guest Ratings & Reviews
The hotel offers spacious and clean rooms but is a bit noisy due to traffic. The service is welcoming but lacks decision-making skills based on individual issues. The location is near Robinson's Galleria and Megamall, great for groups, but not close to major attractions. The dining options are varied but not as good as before. Overall, a mixed experience with some positives and negatives.
The hotel is conveniently located in Ortigas Center, good for visiting specific groups, although the area suffers from heavy traffic. The rooms, despite being on the 17th floor, are spacious with a large bathroom but need refurbishment. The service, especially from the accommodating Anna, was top-notch and personalized. The dining experience, while having some waiting times, was satisfactory. There are positive and negative aspects to consider when staying here.
The hotel offers super comfortable rooms that could use a facelift due to the age of the property. Despite the issue with noisy neighbors, the rooms are clean and well-kept. The service was top-notch with really friendly and helpful staff who even cooked up special meals based on my preferences. The location is convenient, especially if you work in the Ortigas area, although there aren't many choices in the vicinity. The dining experience was great with plenty of choices, but sometimes waiting for coffee and eggs during the busy breakfast rush can be tiring. The facilities are a bit tired but sufficient for a pleasant stay.
My stay at the hotel was comfortable and convenient, but there were some room issues that needed attention. The service was friendly and helpful, but a bit slow at times. The location was great for my needs with good facilities around, and the dining experience was satisfactory. The facilities were decent, but some improvements could be made.
My stay at the hotel was a delightful experience overall. The rooms were spacious and luxurious, perfect for a relaxing stay, although the dining options could have been better. The service from the staff was excellent, making me feel truly taken care of. The location was convenient, especially for those working in the Ortigas area, but there were limited choices for dining nearby.
I absolutely loved my stay at the hotel! The rooms were spacious, clean, and had a king-sized bed with a stunning tall mirror reaching the ceiling in front of a roomy working area. Although the rooms need a remodel to fix over a dozen cigarette burns in the bathtub and a mismatch in toiletries, they still reflect high standards. However, the lack of towels in the rooms was an inconvenience, as I had to call housekeeping each time. The location was ideal, being next to a mall and within walking distance of outdoor eateries. The service was exceptional, with a courteous and accommodating concierge. The dining experience was a bit pricey for the limited options, and breakfast service was slow during peak hours. Overall, a great place but with a few areas needing improvement.
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